28 inch griddle with hood and front shelf

SHIPPING DETAILS At Blackstone, we are committed to delivering your purchase within the contiguous U.S. in a timely manner. Please note that the average shipping time is 7-10 business days. We appreciate your understanding and patience when we experience delays.  

RETURN POLICY Purchases made through blackstoneproducts.com or through Blackstone Customer Service that are unused and in their original packaging may be returned within 30 days of the original purchase date. Please include a copy of the invoice or packing slip in any returned product. To initiate a return, please contact our Customer Service department at 435-252-3030 Ext. 1 during our business hours (7AM to 5PM MST, Monday through Friday) to receive a RMA (Return Merchandise Authorization) number and return instructions. Refunds of the purchase price less a 10% restocking fee will be credited back to the purchaser credit or debit card within 10 business days of receiving the returned product. Return shipping charges are the responsibility of the customer. Any shipments sent collect on delivery will not be accepted. Please note that all product bundles on our website are sold as a complete unit, and partial returns will not be accepted.