Pizza / Air Fryer Combo

SHIPPING DETAILS
At Blackstone, we are committed to delivering your purchase within the contiguous U.S. in a timely manner.

We are doing everything in our power to get you everything you need, but with high demand and shipping companies functioning well over capacity, there have been unavoidable service delays. We apologize for any disappointment or hardship this may cause, but we will strive to ship orders as quickly as possible. We appreciate your understanding and patience.

SHIPPING ALERT!
If your order is being delivered curbside with a lift gate (griddles over 150 lbs), it may take up to 5 business days for your order to ship out.

Please rest assured that if you have been provided tracking information, your package has been shipped and is on its way to you. Please be patient as you wait for your tracking to update—it is still on its way to you even if the package hasn’t been scanned in.

If there is a problem with how your order arrives, you have questions or concerns, please contact us! We want to help make it right.

We ship from Utah.

RETURN POLICY
Purchases made through blackstoneproducts.com or through Blackstone Customer Service that are unused and in their original packaging may be returned within 30 days of the original purchase date.

Please include a copy of the invoice or packing slip in any returned product.

To initiate a return, please contact our Customer Service department at 435-252-3030 Ext. 1 during our business hours (7AM to 5PM MST, Monday through Friday) to receive a RMA (Return Merchandise Authorization) number and return instructions. Refunds of the purchase price less a 10% restocking fee will be credited back to the purchaser credit or debit card within 10 business days of receiving the returned product.

Return shipping charges are the responsibility of the customer. Any shipments sent collect on delivery will not be accepted. Please note that all product bundles on our website are sold as a complete unit, and partial returns will not be accepted.