Black Friday Price Match Guarantee
In an effort to ease concerns about purchasing early this holiday season, Blackstone Products has created a Black Friday Price Match Guarantee.
DETAILS AND FREQUENTLY ASKED QUESTIONS:
Q: What is the Blackstone Products Black Friday Price Match Guarantee?
A: If you purchase any product from Blackstoneproducts.com between the dates of November 2nd, 2023 and November 23, 2023 and the same product is subsequently listed at a lower price on Blackstoneproducts.com at anytime from the date of purchase until 11:59 PM MST on Friday, November 24, 2023, you may be eligible for a refund equal to the difference between your purchase price and the lowest marked price.
Q: What products are eligible for the Black Friday Price Match Guarantee?
A: All products purchased on Blackstoneproducts.com between the dates of November 2nd, 2023 and November 23, 2023 are eligible for inclusion in the Black Friday Price Match Guarantee.
Q: Are Blackstone products offered through other retailers, whether online or in store, eligible for the Black Friday Price Match Guarantee?
A: No. Only products purchased on Blackstoneproducts.com are eligible.
Q: If other retailers, whether online or in store, offer the same product I purchased at Blackstoneproducts.com at a lower price, can I receive a refund for the price difference in accordance with the Black Friday Price Match Guarantee?
A: No. Only products and prices listed on Blackstoneproducts.com can be used as reference for the Black Friday Price Match Guarantee.
Q: How can I receive my eligible refund?
A: In order to receive the refund, you must contact Blackstone Products Customer Service by calling 435-252-3030 ext. 1 or by sending an email to support@blackstoneproducts.com. Please include Black Friday Price Match in your subject line. In order to be eligible, you must call or email before 11:59 pm MST on December 19, 2023.
Q: How long will it take for the refund to be processed?
A: Refunds will be processed no later than January 31, 2024 if purchased using a Debit Card or Credit Card. If you financed your purchase through Affirm Financing the refund may take longer, depending on your financing agreement.
Q: How will my refund be received?
A: Credit and debit card purchases will be reimbursed on the card used at time of purchase. If you financed your purchase through Affirm Financing refunds will be credited to the outstanding balance.
